SAMPLING PROGRAM
TRY BEFORE YOU BUY
Want some time to think it over? Our sampling program makes it easy to try U Beauty without a commitment.
How It Works
TRY AT HOME
Pay only for shipping and processing,try your sample for up to 20 days uponordering it.
RECEIVE THE FULL SIZE
Your full size bottle ships 20 daysafter the sample order, unlessconfirmed earlier, and you’ll becharged the full price.
EFFORTLESS OPT-OUT
Decide you don’t want the full bottle?Simply opt out within 20 days ofordering your sample.
Get Started on Your Trial
Almost. We only charge $1 to $5 for processing and shipping of the sample.
After you place your sample order, you have 20 days to try your sample. Before the end of your trial period, you’ll receive email reminders that your trial period is almost over. At the end of the trial period, if you don't adjust your order or choose to opt-out, your full product will be shipped and you’ll be charged the full price.
You will receive an email notification 7 days after your Try Before You Order has been placed. The email will include a link to your Customer Portal order page which will include details about your order, including a countdown timer for your trial period so you know when it expires.
If you do not receive your sample within 10 business days, please reach out to us at info@ubeauty.com to extend your trial.
You may try up to one sample at a time. Please note that once you have placed a sample order, you will not be eligible to sample that specific item again.
Yes, you can check out with a mixed cart that includes both a sample item and a regular purchase. At the time of purchase, you will only be charged up-front for the non-sample item and the $1 processing fee for the sample.
When you purchase a Try Before You Buy sample of a product that has multiple sizes, you will be automatically sent the size that was selected when the sample was added to your cart.
During your trial period, follow the link in your order confirmation email to open your order history.
You can also access it by clicking here.
Click on the order that's marked TRY BEFORE YOU BUY. There you will be able to ship the full size early, or cancel it.
For any non-sample items you do not wish to keep, simply email us with your order number and the item(s) you’d like to return at info@ubeauty.com, within 60 days of purchase. We will provide return authorization and shipping instructions.
Shipping costs incurred for returns will be the responsibility of the customer. Click here to check our complete return policy.
Shipping costs incurred for returns will be the responsibility of the customer. Click here to check our complete return policy.
Your credit card will not be charged for any Try Before You Buy items when initially checking out, just the $1 to $5 processing fee; however, we still ask for your payment details so that we may process payment for any full-size upgrade after your trial period.
If your sample order contains non-sample items eligible for a discount, you can apply this discount to your cart. The processing fee for the sample, as well as the full size product that will ship at the end of the trial period are not eligible for a discount.
If U Beauty offers a Gift with Purchase on orders of a specified minimum amount, your Try Before You Buy order will qualify for a free gift if it contains at least that minimum amount worth of non-sample items.